Welcome To Vynka Store
Welcome To Vynka Store
Welcome To Vynka Store
FREE SHIPPING ON ORDERS OVER PKR 10,000/-

Return, Refund & Exchange Policy


Effective Date: [1st Jul 2025]


At Vynka Store, we value your satisfaction and strive to provide high-quality products and service. Please read our policy carefully before making a purchase.




🔁 Return & Exchange Policy


⏳ Return/Exchange Window




  • You may return or exchange eligible items within 3 calendar days of delivery.




  • Weekends and public holidays are included in this period.




✅ Eligibility Criteria




  • Items must be:




    • Unworn and unused




    • In original packaging




    • With all tags attached






  • You must submit a reason for return, along with photos or videos (especially for defective or incorrect items).




🚫 Non-Returnable Items




  • Items purchased during sale or clearance events are non-returnable and non-refundable.




  • Custom or personalized items (if applicable in the future) will also be final sale.




🚚 Shipping Responsibility




  • Customers are responsible for the cost of return shipping.




  • For exchanges, customers will also be charged shipping for re-delivery.






💸 Refund Policy


💰 Refund Method




  • Refunds are issued via bank transfer.




  • Customers must provide valid bank details upon return approval.




🕒 Processing Time




  • Approved refunds are processed within 7 business days of receiving the returned item.




💳 Future Credit Option




  • In certain cases, we may offer store credit instead of a cash refund (subject to future implementation).






🔄 Exchange Policy




  • Customers may exchange for a different item, provided it is available.




  • If the new item is more expensive, the price difference must be paid before shipping.




  • Only one exchange per order is allowed.






📞 Return Process




  • Contact us at support@vynkastore.com or whatsapp us  before sending your item back.




  • Unauthorized returns will not be accepted or processed.






❗Important Notes




  • Returned items not meeting the above criteria will not qualify for refund or exchange.




  • Vynka Store reserves the right to refuse returns that show signs of wear or damage not caused by us.



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